Process

Simple. Clear. No surprises.

No lengthy proposals, no scope creep, no hourly billing. You know what happens and what it costs before any work starts.

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Step 01
Share your problem

A few quick questions on the enquiry form. Every one gets read, and you get a personal reply.

Step 02
20 minute call

Free, and deliberately short. Enough to work out what's needed and whether it's the right fit.

Step 03
Audit, project or retainer

Start with an audit to diagnose, a project if the scope is clear, or a retainer for ongoing capacity. Priced up front either way.

What each part is actually for.

Three disciplines, each solving a different way the business leaks leads or hours.

Design

If the site or product itself is losing people, no amount of automation fixes that. Design is where trust and conversion actually get built.

Automation

Every manual step is a place work slips, gets forgotten, or takes longer than it should. Automation removes the step instead of speeding it up.

AI

Used where it actually pays off: faster replies, less manual reading and re-typing. Not used where it doesn't, that gets said plainly too.

See what each one costs →

Ready to build
Know what you need

A redesign, a new site or app, an automation, an AI build. Share what's needed and a fixed price and timeline comes back before anything starts.

Get a fixed price →
Not sure yet
Something's not working

Maybe you can see the problem but not the fix. Maybe you just know something is off. The FOCAL Audit sorts that out, and there are 5 free audits available each month for suitable businesses. A prioritised plan you keep either way.

Apply for a free audit →